Outdoor Clothing | Camping Equipment | Tents | Ski Jackets | Ski Goggles | Baselayers | Hiking

Winwood Outdoor - Contact Details

We are open 5 days a week.

Telephone hours are:

Weekdays: 9.00 am - 2.00 pm

Telephone Number: 01697 343560

All other times, we have a recorded service and we will return your call either the same day or on the next working day.

If you would prefer to send an email we will respond to the email within 24 hours.

Email: enquiries@winwood-outdoor.co.uk

Click here to meet our staff - BEWARE!! THERE'S PHOTOS
Winwood Outdoor - Contact Details
Description of the online shop layout
Just a brief description of the layout of the online shop.

If you are looking for specific categories e.g. trousers, jackets, it's best to click the relevant category running along the top of the page.

Down the left hand side is a list of products by manufacture and type eg Columbia Jackets or Craghoppers Trousers.

On the right hand side, we have a more comprehensive list of manufacturers, some links to advice sections on the website and below that current special offers.
Description of the online shop layout
Our Website Contact details:
Winwood Outdoor
Unit 2B,Western Bank Industrial Estate
Wigton
Cumbria
UK
CA7 9SJ

Phone: 01697 343560

Email: enquiries@winwood-outdoor.co.uk
Our Website Contact details:
Making a Purchase Online
There's more words but don't worry it's still just as simple as our offline outdoor shop. Just browse our online shop, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' at the top right hand side of the screen and you will be asked for a few details that we need to be able to complete the order.

We accept most credit card payment and paypal payments. If you are shopping outside the UK, place your order and your credit card company will convert the transaction to your own currency at the current exchange rate

We accept Visa, Mastercard, Switch and Maestro using Protx, a secure online payment system. You can also send your credit card information via phone, mail or over the Internet using the Offline Payment option.

When confirmation of order is received, this is to indicate that we have received your order. If we are out of stock of an item, we will inform you within 24 hours.

The only downside to this, is that you don't get to talk to our efficient and brainy assistants
Making a Purchase Online
Refunds Policy
All goods purchased online can be returned to our shop within 21 days. Please include the purchase receipt when you return the goods and a note, with your name and address, telling us whether you want a refund or an exchange.
Refunds Policy
Postage and Delivery
- Postage Costs:

If you spend over £35 it's free postage, for others we apply the following charges
For small or lightweight items there is a minimum charge of £2.00
For medium sized or medium weight items £3.95 will be charge.
For large or heavy items £4.90
Postage and Delivery
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using Protx, the largest independent Payment Service Provider in the UK. They are not held in clear text on any web site.
Credit Card Security
Privacy Policy
Winwood Outdoor Website does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Privacy Policy